SAFE HOSPITALITY TAKING HOSPITALITY SAFETY TO THE NEXT LEVEL DETECT ANALYZE COMMUNICATE RESPOND ENABLING POWERFUL CONNECTIONS TECHNOLOGY FOR A SAFER WORLD
2 | 800-292-1700 • WWW.TELEPATHCORP.COM MANAGED & SUPPORT SERVICES SAFETY REIMAGINED LAND MOBILE RADIO COMMUNICATIONS COMMAND CENTER SOFTWARE VIDEO SECURITY & ACCESS CONTROL CONTENTS UNIFIED & CONNECTED TECHNOLOGY ECOSYSTEM Integrating voice, video, data and analytics on a common operating platform that reveals new insights, enables better decision-making and accelerates operations. CONNECTING & EMPOWERING THE ENTERPRISE Industry-specific, outcome-based solutions that drive connectivity, productivity and safety to address specific challenges within enterprises. Workflows are integrated and streamlined, enterprise demands made more manageable. ALWAYS-ON, ALWAYS-SECURED Unified management across networks, devices, software, video and security, ensuring maximum responsiveness, resiliency and availability. MOTOROLA SOLUTIONS IS CREATING TECHNOLOGY FOR A SAFER WORLD Motorola Solutions believes that safety, efficiency, and productivity are deeply interrelated. That the technologies that make us safer can also make us better at everything we do. Motorola Solutions made that vision real by creating the first ecosystem to unify the technologies that keep us safe on one single platform — voice, video, data, and analytics. Creating solutions that address the industry challenges of today with an eye toward the future. 04 ENTERPRISE PLATFORM 06 SAFE HOSPITALITY OVERVIEW 13 ORCHESTRATE 18 USE CASES 25 SOLUTIONS 41 SERVICES WATCH NOW I I
3 | 800-292-1700 • WWW.TELEPATHCORP.COM ABOUT US Your wireless communication systems integrator, Telepath Corporation, has been in business since July 1978. Our core business is to provide command and control programs, which include Complex VOIP Two-Way Radio Systems, Security Camera Systems, access control, wireless networking, emergency vehicle build-up, and RF Signal Re-Enforcement to high-tech manufacturing, transportation, utilities and public safety entities around the world. No matter what your organization’s mission, your communications network is critical to its success. Your end users are on the move, demanding instant access to people and information. They need communication that is reliable, secure and always available, whenever -- and wherever -- they need to be in touch. We have integrated networks across both geographic and technology boundaries, providing improved reach, performance and reliability at the same time.
4 | 800-292-1700 • WWW.TELEPATHCORP.COM SAFETY REIMAGINED ENTERPRISE PLATFORM MOTOROLA SOLUTIONS ENTERPRISE PLATFORM Unifies data and workflows on a secure and scalable foundation, so you can collaborate more easily and make more informed decisions. SCALABLE Adapts and evolves at the pace of each unique technology journey ACTIONABLE Integrates real-time decision making with automation and deep analytics. SECURE Safeguards operational data both inside and outside your enterprise. UNIFIED WORKFLOW One common operating picture USER EXPERIENCE Intuitive, secondnature apps ENTERPRISE BIG DATA Centralized data fuels analytics RULE-BASED EVENTS Capture, analyze and action UNIFIED COMMUNICATIONS Multimedia team collaboration
5 | 800-292-1700 • WWW.TELEPATHCORP.COM SAFETY REIMAGINED ENTERPRISE PLATFORM ENTERPRISE PLATFORM The Motorola Solutions Enterprise Platform unifies all of your data and workflows on a secure and scalable foundation, so you can collaborate more easily and make more informed decisions. SCALABLE A PLATFORM THAT EVOLVES WITH YOU Designed to evolve with you at the pace of your unique technology journey. The platform adapts to data traffic and volume changes, accommodates existing technologies, and allows for new services and capabilities to expand across the workflow without disrupting operations. ACTIONABLE AI-ENABLED DECISION MAKING Integrating real-time decision-making with deep analytics. Analyze real-time events, capture automated alerts, share one operational view across the entire workflow and easily find the information you need to make fast and informed decisions. SECURE COMPLETE CONTROL OF OPERATIONAL DATA Safeguarding your operational data both inside and outside your enterprise. Protected by the latest cloudbased security measures, securely permission users, provision access, and share and search across the entire enterprise workflow while maintaining high levels of services. UNIFIED WORKFLOW ONE COMMON OPERATING PICTURE Store, search and share data across the entire enterprise workflow. Relevant information flows through every application so everyone works from a common point of view. USER EXPERIENCE INTUITIVE, SECOND-NATURE APPS Our design rules govern workflow relationships, user interfaces and information flows – setting the standard for how our enterprise safety applications look, feel and work. ENTERPRISE BIG DATA CENTRALIZED DATA FUELS ANALYTICS Unify your growing data and provide the knowledge base for powerful analytics, helping guide decisions, reconstructing incidents and managing historical data, all in real time. RULE-BASED EVENTS CAPTURE, ANALYZE AND ACTION Orchestrate and customize workflows across technologies to respond to real-time events. Automatically prompting apps to execute specific actions or trigger alerts to investigate and resolve. UNIFIED COMMUNICATIONS MULTIMEDIA TEAM COLLABORATION Dynamically route video, data, messages, voice and PTT over the best network to apps on the most suitable device. Intelligence is shared seamlessly between central operations and the field.
6 | 800-292-1700 • WWW.TELEPATHCORP.COM SAFE HOSPITALITY LEADING-EDGE TECHNOLOGIES FOR HOSPITALITY
7 | 800-292-1700 • WWW.TELEPATHCORP.COM SAFE HOSPITALITY OVERVIEW CREATING SAFE HOSPITALITY In the hospitality industry, exceeding guests’ expectations with exceptional customer service is job number one. Yet, in today’s world, customer experience begins with safety. Motorola Solutions envisions a world where technology works seamlessly together to combine intelligent awareness technology with fast, seamless communication to enable not only safety but also efficiency, from arrival to check out. We call this vision – Safety Reimagined. MSI has made this vision a reality by building a unified and connected technology ecosystem that integrates critical communications, video security, data and analytics and is built on one common operating platform – giving hospitality enterprises the systems they need to detect, analyze, communicate, and respond to unfolding incidents or threats. With so many factors to consider from providing the ultimate guest experience, to growing revenue and encouraging repeat customers, hospitality enterprises need a technology ecosystem that provides actionable intelligence and teamspecific applications that help automate security, monitor tasks, and streamline operational processes. These intelligence-driven technologies not only help ensure guest and worker safety, but also improve productivity, deliver efficiency, and enhance communication across all teams. All of which are critical to an expectational customer experience. CRE TING SAFE HOSPITALITY In the hospitality industry, exceeding guests’ expectations with exceptional customer service is job number one. Yet, in today’s world, customer experience begins with safety. We envision a world where technology works seamlessly together to combine intelligent awareness technology with fast, seamless communication to enable not only safety but also efficiency, from arrival to check out. We call this vision – Safety Reimagined. LMR MISSION-CRITICAL COMMUNICATIONS MANAGED & SUPPORT SERVICES COMMAND CENTER SOFTWARE VIDEO SECURITY & ACCESS CONTROL SAFE HOSPITALITY At Motorola Solutions, we’ve made this vision a reality by building a unified and connected technology ecosystem that integrates critical communications, video security, data and analytics and is built on one common operating platform – giving hospitality enterprises the systems they need to detect, analyze, communicate and respond to unfolding incidents or threats. With so many fact rs to consider from providi g the ultimate guest xperience, to growing revenue and encouraging repeat customers, hospitality enterprises need a technology ecosystem that provides actionable intelligence and team-specific applications that help automate security, monitor tasks and streamline operational processes. These intelligence-driven technologies not only help ensure guest and worker safety, but also improve productivity, deliver efficiency, and enhance communication across all teams. All of which are critical to an expectational customer experience. EXAMPLE USE CASE: DISRUPTIVE GUEST Our Safe Hospitality integrated ecosystem allows you to address everyday disruptions as well as emerging situations through the four pillars — Detect, Analyze, Communicate and Respond. We will explore how these pillars work together to address your facility’s challenges through the example of responding to a disruptive guest. WATCH NOW
8 | 800-292-1700 • WWW.TELEPATHCORP.COM SAFE HOSPITALITY OVERVIEW AN INTEGRATED TECHNOLOGY ECOSYSTEM Technology unified by a common orchestration platform built to empower you to address the unique challenges of your hospitality. Instant voice communications to reliably connect teams across workflows and zones. Video analytics technologies to quickly identify and track points of interest across widespread areas. Advanced software and security to centralize command every day and during emergencies. Support services that are always there maintain systems for today and into the future. DETECT Access Control Avigilon Control Center Fixed Video Security License Plate Recognition Unusual Activity Detection Video Security and Analytics Know what is happening with better insights to protect people, property and assets. ANALYZE Appearance Search Avigilon Control Center CommandCentral Aware Enterprise Focus of Attention Recognize which events are important, quickly find what you are looking for and make informed decisions to take action. COMMUNICATE Dispatch Software Radio Communications: Voice & Multimedia WAVE PTX Broadband (Push-to-Talk) Connect instantly across devices and networks to keep teams connected and informed. RESPOND Ally Incident and Records Management Body-Worn Cameras Critical Connect Simultaneously mobilize and coordinate an immediate response internally and with public safety. MANAGED & SUPPORT SERVICES COMMAND CENTER SOFTWARE SAFE HOSPITALITY VIDEO SECURITY & ACCESS CONTROL LAND MOBILE RADIO COMMUNICATIONS
9 | 800-292-1700 • WWW.TELEPATHCORP.COM DETECT Overseeing the widespread and diverse areas of your venue while maintaining a safe environment for your employees and guests can be a challenge. From controlling multiple points of entry, monitoring staff safety to securing and monitoring restricted areas, detection plays a critical role in improving situational awareness and decreasing response times to potential issues and operational problems. Integrated video security uses artificial intelligence to create high visibility across your property all in one view. Access control provides entry management, immediate lockdown capabilities and push notifications to devices. Ensure all personnel — across multiple teams and devices — are automatically informed of critical information simultaneously and automatically when a situation is detected. All of this comes together to provide you with better insights — so you can focus on enhancing your guests’ experience. DETECTION OUTCOMES FEATURED TECHNOLOGY DISRUPTIVE GUEST - DETECT Secure Sensitive Areas of Your Facility Monitor and secure restricted areas using access control and video analytics technologies. Receive instant notifications via text message and text-to-voice alerts on radios, smartphones or any device of choice of an access point breach. Maintain Proactive Awareness for Suspicious Activity Enhance visibility across vast areas like parking lots and corridors using our wide-view cameras combined with video analytics technology allowing for a holistic view for any unusual movement such as vehicles driving the wrong direction or loitering. Be Alerted on Who is Coming In and Out of Your Facility Set an inner perimeter, identifying license plates of interest based on a secure, controlled watch list created and maintained by authorized users within your security team. Expand the power of this capability to detect specific people of interest with the optional inclusion of facial recognition technology. Get Visibility into Escalating Situations Protect your staff members and guests from interactions with disruptive individuals. Bodyworn cameras automatically begin capturing footage of escalated situations when the duress button on radios are pressed. Alerts are consequently sent to appropriate staff directly on their radios and in the command center when body-worn cameras are activated. ACCESS CONTROL Manage access to different buildings or restricted areas within your facilities using a role-based system with instant detection of individuals at access points and camerabased verifications. VIDEO SECURITY AND ANALYTICS Deter threats and enhance visibility across your facilities with specialized wide-view cameras for every location — such as fisheye cameras for secure areas, multi-sensor for corridors, pan-tilt-zoom for parking lots and ballrooms. Ensure situational awareness is always maintained by sending instant notifications of these analytics to the appropriate individuals on the device of their choice from radios to smartphones and more. DETECT Overseeing the widespread and diverse areas of your venue while maintaining a safe environment for your employees and guests can be a challenge. From controlling multiple points of entry, monitoring staff safety to securing and monitoring restricted areas, detection plays a critical role in improving situational awareness and decreasing response times to potential issues and operational problems. Integrated video security uses artificial intelligence to create high visibility across your property all in one view. Access control provides entry management, immediate lockdown capabilities and push notifications to devices. Ensure all personnel — across multiple teams and devices — are automatically informed of critical information simultaneously and automatically when a situation is detected. All of this comes together to provide you with better insights — so you can focus on enhancing your guests’ experience. DETECTION OUTCOMES FEATURED TECHNOLOGY DISRUPTIVE GUEST - DETECT DISRUPTIVEE GUEST REPORTED A staff member interacts with a disruptive individu l with the potential to pose a risk and activates their b dy-worn amera to begin recording. An alert is automatically sent to appropriate staff directly on their radios and in the command center. Secure Sensitive Areas of Your Facility Monitor and secure restricted areas using access control and video analytics technologies. Receive instant notifications via text message and text-to-voice alerts on radios, smartphones or any device of choice of an access point breach. Maintain Proactive Awareness for Suspicious Activity Enhance visibility across vast areas like parking lots and corridors using our wide-view cameras combined with video analytics technology allowing for a holistic view for any unusual movement such as vehicles driving the wrong direction or loitering. Be Alerted on Who is Coming In and Out of Your Facility Set an inner perimeter, identifying license plates of interest based on a secure, controlled watch list created and maintained by authorized users within your security team. Expand the power of this capability to detect specific people of interest with the optional inclusion of facial recognition technology. Get Visibility into Escalating Situations Protect your staff members and guests from interactions with disruptive individuals. Bodyworn cameras automatically begin capturing footage of escalated situations when the duress button on radios are pressed. Alerts are c nsequently sent to appropriate staff directly on their radios and in the command center when body-worn cameras are activated. ACCESS CONTROL Manage access to different buildings or restricted areas within your facilities using a role-based system with instant detection of individuals at access points and camerabased verifications. VIDEO SECURITY AND ANALYTICS Deter threats and enhance visibility across your facilities with specialized wide-view cameras for every location — such as fisheye cameras for secure areas, multi-sensor for corridors, pan-tilt-zoom for parking lots and ballrooms. Ensure situational awareness is always maintained by sending instant notifications of these analytics to the appropriate individuals on the device of their choice from radios to smartphones and more. SAFE HOSPITALITY OVERVIEW Integrated video security uses artificial intelligence to create high visibility across your property all in one view. Access control provides entry management, immediate lockdown capabilities and push notifications to devices. Ensure all personnel — across multiple teams and devices — ar automatically informed of critical information simultaneously and automatically when a situation is detected. All of this com s togeth r to provide you with better insights — so you can focu on enhancing your guests’ experience. Secure Sensitive Areas of Your Facility Monitor and secure restricted areas using access control and video analytics technologies. Receive instant notifications via text message and text-to-voice alerts on radios, smartphones or any device of choice of an access point breach. Maintain Proactive Awareness for Suspicious Activity Enhance visibility across vast areas like parking lots and corridors using our wide-view cameras combined with video analytics technology allowing for a holistic view for any unusual movement such a v hicles drivin the wrong direction r loit ring. Be Alert d n Who is Coming In and Out of Your Facility Set an inner perimeter, identifying license plates of interest based on a secure, controlled watch list created and maintained by authorized use s within your security team. Expand the power of this capab lity to detect specific people of interest with the optional inclusion of facial recognition technology. Get Visibility into Escalating Situations Protect your staff member and guests from int ractions with disruptive individuals. Body-worn cameras automatically begin capturing footage of escalated situations when the uress button on radios are pressed. Alerts are consequently sent to appropriate staff directly on their radios and in the command center when body-worn cameras are activated. DETECTION OUTCOMES DETECT Overseeing the widespread and diverse areas of your venue while maintaining a safe environment for your employees and guests can be a challenge. From controlling multiple points of entry, monitoring staff safety to securing and monitoring restricted areas, detection plays a critical role in improving situa onal awar ness and decr asi g respon e times to potential issues and operational problems.
10 | 800-292-1700 • WWW.TELEPATHCORP.COM Identifying unwanted individuals, tracking persons of interest, locating nearest resources and containing escalating situations in this environment is a demanding task. Appearance Search capabilities quickly and seamlessly explore video footage to identify persons or vehicles of interest across your venue or parking lot. Video analytics detect potentially suspicious or potentially dangerous activity, providing real-time insights into facility-wide movements. The Focus of Attention interface quickly brings your attention to areas of video security interest, increasing efficiency and improving response time when evaluating a situation. Ultimately, these solutions and insights are crucial to cutting through the noise, proactively locating points of interest and recognizing which events are important — so you can have eyes on the scene to evaluate and determine the best response possible and with greater confidence. Track and Locate Persons of Interest in Real Time Pin-point the location of specific individuals within your property to respond to or prevent potential incidents. Using video analytics, security teams can respond quicker to a reported lost child by using their appearance, shoes or clothing as an identifying characteristic to begin an area search. Prevent potential escalations by automatically populating relevant cameras if an intruder is identified on your facility and monitor their path of trajectory. Actively Monitor the Location of Response Resources Determine your closest resources to an incident for the most efficient and timely response. Whether your guests have requested room service, need security personnel, or an emergency is taking place, leveraging the mapping of the real-time GPS location of devices and people can enable your staff to increase their efficiency and promptly respond to any situation at hand. Quickly Evaluate a Situation on a Single View Save seconds and have the full story by populating all nearby cameras to an incident with a single click and view all available intelligence aggregated onto a single screen. ANALYTIC OUTCOMES SAFE HOSPITALITY OVERVIEW ANALYZE You’re responsible for monitoring a large venue – or even multiple sites – filled with employees, secure areas, vast spaces, and highly saturated areas of hundreds and sometimes thousands of guests at a time. ANALYZE You're responsible for monitoring a large venue – or even multiple sites – filled with employees, secure areas, vast spaces, and highly saturated areas of hundreds and sometimes thousands of guests at a time. Identifying unwanted individuals, tracking persons of interest, locating nearest resources and containing escalating situations in this environment is a demanding task. Appearance Search capabilities quickly and seamlessly explore video footage to identify persons or vehicles of interest across your venue or parking lot. Video analytics detect potentially suspicious or potentially dangerous activity, providing real-time insights into facility-wide movements. The Focus of Attention interface quickly brings your attention to areas of video security interest, increasing efficiency and improving response time when evaluating a situation. Ultimately, these solutions and insights are crucial to cutting through the noise, proactively locating points of interest and recognizing which events are important — so you can have eyes on the scene to evaluate and determine the best response possible and with greater confidence. ANALYTIC OUTCOMES DISRUPTIVE GUEST - ANALYZE Track and Locate Persons of Interest i Real Time Pin-point the location of pecific individuals within your property to respond to or prevent potential incidents. Using video analytics, security te ms can respond quicker to a reported lost child by using their appearance, shoes or clothing as an identifying characteristic to begin an area search. Prevent potential escalations by automatically populating relevant cameras if an intruder is identified on your facility and monitor their path of trajectory. Actively Monitor the Location of Response Resources Determine your closest resources to an incident for the most efficient and timely response. Whether your guests have requested room service, need security personnel, or an emergency is taking place, leveraging the mapping of the real-time GPS location of devices and people can enable your staff to increase their efficiency and promptly respond to any situation at hand. Quickly Evaluate a Situation on a Single View Save seconds and have the full story by populating all nearby cameras to an incident with a single click and view all available intelligence aggregated onto a single screen. APPEARANCE SEARCH Find who you are looking for faster with video search that can be initiated by selecting specific physical descriptions such as hair or clothing color, gender, age category or vehicle type and color. COMMANDCENTRAL AWARE ENTERPRISE Determine your closest resources to an incident for the most efficient and timely response. Whether your guests have requested room service, need security personnel, or an emergency is taking place, leveraging the mapping of the real-time GPS location of devices and people can enable your staff to increase their efficiency and promptly respond to any situation at hand. FEATURED TECHNOLOGY ANALYZE You're responsible for monitoring a larg venue – or even ultiple sites – filled with employees, secure areas, vast spaces, and high y saturated areas of hundred and sometimes t ousand of guests at a time. Identifying unwanted individ als, trackin p rsons of inter st, locating nearest resources and containing escalating situations in this environment is a demanding task. Appearance Search capabilities quickly and seamlessly explore video footage to identify persons or vehicles of interest acro s your ve ue or parking lot. Video analytics detect potentially suspicious r pot nti lly dangerous activity, providing real- me insig ts into facility-wide mov ents. The Focus of Attention interf ce quickly brings your attention to ar s of video security interest, increasing efficiency and improving response time when evaluating a situation. Ultimately, these solutions and insights are crucial to cutting through the noise, proactively locating points of interest and recognizing which events are important — so you can have eyes on the scene to evaluate and determine the best response possible and with greater confidence. ANALYTIC OUTCOMES DISRUPTIVE GUEST - ANALYZE Track and Locate Persons of Interest in Real Time Pin-point the location of specific individuals within your property to respond to or prevent potential incidents. Using video analytics, security teams can respond quicker to a reported lost child by using their appearance, shoes or clothing as an identifying characteristic to begin an area search. Prevent potential escalations by automatically populating relevant cameras if an intruder is identified on your facility and monitor their path of trajectory. Actively Monitor the L cation of Response Resources Determine your closest resources to an incident for the most efficient and timely response. Whether your guests have requested room service, need security personnel, or an emergency is taking place, leveraging the mapping of the real-time GPS location of devices and people can enable your staff to increase their efficiency and promptly respond to any situation at hand. Quickly Evaluate S tuation n Single View Save sec nds and have the full story by populating all nearby cameras to an incident with a single click and view all available intelligence aggregated onto a single screen. APPEARANCE SEARCH Find who you are looking for faster with video search that can be initiated by selecting specific physical descriptions such as hair or clothing color, gender, age category or vehicle type and color. OMMANDCENTRAL AWARE ENTERPRISE Determine your closest resources to an incident for the most efficient and timely response. Whether your guests have requested room serv ce, need security pers nnel, or an emergency is taking place, leveraging the mapping of the real-time GPS location of devices and people can enable your staff to increase their efficiency and promptly respond to any situation at hand. FEATURED TECHNOLOGY SITUATIONAL INTELLIGENCE GATHERED The operational command center receives the alert and all relevant camera feeds are populated and body worn camera footage is live streamed. Other nearby security resource locations are identified.
11 | 800-292-1700 • WWW.TELEPATHCORP.COM Radio communications instantly and reliably connects security, response teams, waiters, house-keeping, parking attendants, concierge and local first responders when needed. Broadband push-to-talk with multimedia capabilities extends your reach by enabling voice and data information to be shared across devices to those in other sister-facilities or off-site. Mass notification capabilities make it easy to notify and share information with your entire organization at a moment’s notice. Connectivity — across devices, networks and locations — is an important part of ensuring you and your entire team are aware and informed at all times. Instantly Share Information Across Multiple Teams or Venues Distribute intelligence across multiple devices and facilities for seamless communication no matter where your staff is located. Images of unwanted or disruptive individuals can be shared with a press of a button for an efficient response from your security teams and operations to intercept potential escalations. Broadcast Mass Notification Alerts to Relevant Staff Notify and enable your staff at a moment’s notice with automated alerts sent via text, email or voice message from laptops or smartphones. Send images of a lost child or disruptive guest across multiple groups and teams to provide your staff with the most up-to-date information. Manage and Access All Communications From a Single View Save seconds and have the full story by populating all nearby cameras to an incident with a single click and view all available intelligence aggregated onto a single screen. Transmit Multi-Media Intelligence Live video and intelligence can be shared with security staff monitoring building entrances to intercept individuals and prevent them from entering the facility. Share images of disruptive or unwanted individuals across your staff and security teams to ensure a seamless share of relevant information over a privately owned broadband network. COMMUNICATION OUTCOMES SAFE HOSPITALITY OVERVIEW COMMUNICATE Whether you are a front-desk attendant needing to routinely communicate across various teams, security on the casino floor, or a response team dealing with a medical emergency of a guest, clear and timely communication is key to keeping your teams connected and informed. COMMUNICATE Whether you are a front-desk attendant needing to routinely commu icate across various teams, security on the casino floor, or a response team dealing with a medical emergency of a guest, clear and timely communication i key to keeping your teams connected and informed. Radio commu ications instantly a d reliably con ects security, response teams, waiter , house-k eping, parking attendants, concierge a d local first res nders when needed. Broadband push-t -talk with multim dia c pabilities xtends your reach by enabling voice and data information to be shared across devices to those in other sister-facilities or off-site. Mass notification capabilities make it easy to notify and share information with your entire organization at a moment’s notice. Connectivity — across devices, networks and locations — is an important part of ensuring you and your entire team are aware and informed at all times. DISRUPTIVE GUEST - COMMUNICATE COMMUNICATION SOLUTIONS FEATURED TECHNOLOGY Instantly Share Information Acr ss Multiple Teams or Venues Distribute intelligence across multipl evices and facilities for se mless communic tion no matter wh re your staff is located. Images of unwanted or disruptive individuals can be shared with a pres of a button for an efficient response from your security te ms and operation to intercept potential escalations. Broadcast Mass Notification Alerts t l vant Staff Notify and enable your staff at a moment’s notice with automated alerts sent via text, email or voice message from laptops or smartphones. Send images of a lost child or disruptive guest across multiple groups and teams to provide your staff with the most up-to-date information. Manage and Access All Communicati ns Fr m a Single View Save seconds and have the full story by populating all nearby cameras to an incident with a single click and view all available intelligence aggregated onto a single screen. Transmit Multi-Media Intelligence Live video and intelligence can be shared with security staff monitoring building entrances to intercept individuals and prevent them from entering the facility. Share images of disruptive or unwanted individuals across your staff and security teams to ensure a seamless share of relevant information over a privately owned broadband network. MOTOTRBO RADIOS MOTOTRBO Ion brings together renowned PTT performance, an open app ecosystem on the Android platform, and access to the Motorola Solutions technology ecosystem — including video security and analytics, and best-in-class network security. With Ion, teams stay connected across networks and devices. Business-critical data and workflows are unified and simplified. And the capabilities your workforce needs to be at their best are always on. An intuitive touchscreen lets you view high resolution images, and an integrated camera lets you send — even stream — photos and videos. WAVE PTX/TLK Share voice and data without boundaries, enabling smart phones with push-to-talk capabilities enhanced with the ability to push details via text, photo, video or file attachment to smartphones, tablets, laptops and even land-lines. COMMUNICATE Whether you are a front-desk attendant needing to routinely communicate across various teams, security on the casino floor, or a respon team dealing with a medical emergency of a guest, clear and timely communication is key to keeping your tea s connected and informed. Radio communications instantly and reliably connects security, response teams, waiters, house-keeping, parking attendants, concierge and local first responders when needed. Broadband push-to-talk with multimedia capabilities extends your reach by enabling voic and data information to be shared across devices to those in other sister-facilities or off-site. Mass notification capabilities make it easy to notify and share information with your entire organization at a moment’s notice. Connectivity — across devices, networks and locations — is an important part of ensuring you and your entire team are aware and informed at all times. DISRUPTIVE GUEST - COMMUNICATE COMMUNICATION SOLUTIONS FEATURED TECHNOLOGY Instantly Share Information Across Multiple Teams or Venues Distribute intelligence across multiple devices and facilities for seamless communication no matter where your staff is located. Images of unwanted or disruptive individuals can be shared with a press of a button for an efficient response from your security teams and operations to intercept potential escalations. Broadcast Mass Notification Alerts to Relevant Staff Notify and enable your staff at a moment’s notice with automated alerts sent via text, email or voice message from laptops or smartphones. Send images of a lost child or disruptive guest across multiple g oups and te ms to provide your staff with th most up-to-date information. Manage and Access All Communications From a Single View Save seconds and have the full story by populating all nearby cameras to an incident with a single click and view all available intelligence aggregated onto a single screen. Transmit Multi-Media Intelligence Live video a d int lligence can be shared with security staff monitoring building entrances to intercept individual a d prevent h from enter ng the facility. Share images of disruptive or unw nted individuals across your staff and security teams to ensure a seamless share of relevant information over a privately owned broadband network. MOTOTRBO RADIOS MOTOTRBO Ion brings together renowned PTT performance, an open app ecosystem on the Android platform, and access to the Motorola Solutions technology ecosystem — including video security and analytics, and best-in-class network security. With Ion, teams stay connected across networks and devices. Business-critical data and workflows are unified and simplified. And the cap bilities y ur workfo ce ne ds to be at their best are always on. An intuitive touchscr en lets you view high resolution images, and an integrated camera lets you send — ev n tream — photos and videos. WAVE PTX/TLK Shar voice and data without boundaries, enabling smart phones with push-to-talk capabilities enhanced with the ability to push details via text, photo, video or file attachment to smartphones, tablets, laptops and even land-lines. SECURITY STAFF ENGAGED Security teams are dispatched to the situation and receive intelligence including an image of the disruptive guest prior to their arrival on scene.
12 | 800-292-1700 • WWW.TELEPATHCORP.COM Dynamic Communication with Public Safety Optimize response times to situations and incidents that require additional emergency response resources. Proactively engage directly with public safety using radio networks to share situational and location intelligence updates before their arrival on scene. Compile and deliver video footage to law enforcement teams for future incident prevention. Provide Critical Incident Insights Provide critical incident insights and eyes-on-the-scene with real-time video from your command center to staff in the field. Updates are communicated directly with relevant staff and teams on their devices of choice to ensure the safety of your teams while they respond to everyday incidents and emergency situations. Document Incidents for Future Prevention Save time with automatic population of incident data for efficient reporting and documentation. All relevant information and video captured is securely and seamlessly stored and documented and can be shared with security teams, sister facilities or public safety. Increase Workforce Efficiency Achieve a seamless flow of communication and information across teams with two-way radio communications. Whether security needs to respond to a theft, or a guest requires additional amenities - equipping your staff with the appropriate tools for an efficient response is critical. RESPOND OUTCOMES SAFE HOSPITALITY OVERVIEW Being ready and aware is critical to ensuring your team can quickly respond to whatever situations may arise. Your guests’ experience will be enhanced when your valued employees are equipped with the right tools for maintaining efficiency as well as a sense of security among your staff. Dynamic interoperability makes it easy to directly share data with public safety response team personnel in real-time, enhancing situational awareness. Incident management streamlines the logging of incident reports and makes it easy to associate multimedia with incident reports and inform future decision-making for the safety of your security teams, employees and guest safety. Enabling rapid response and documenting past incidents can be the key to preventing incidents from becoming tragedies and bringing unwanted publicity to your facility. RESPOND Whether it’s an everyday incident or an emergency situation, your response teams and facility personnel need to communicate with each other to coordinate a response in the most efficient way possible. RESPOND RESPONSE OUTCOMES FEATURED TECHNOLOGY Whether it’s an everyday incident or an emergency situation, your response teams and facility personnel need to communicate with each other to coordinate a response in the most fficient way possible. Being ready and ware is critical to ensuring your team can quickly respond to whatever situations may arise. Y ur guests’ exp rienc will be enhanced when your valued employ es are equipped with the right tools for maintaining efficiency as well as a sense of security among your staff. Dynamic interoperability makes it easy to directly share data with public safety response team personnel in real-time, enhancing situational awareness. Incident management streamlines the logging of incident reports and makes it easy to associate multimedia with incident reports and inform future decision-making for the safety of your security teams, employees and guest safety. Enabling rapid response and documenting past incidents can be the key to preventing incidents from becoming tragedies and bringing unwanted publicity to your facility. DISRUPTIVE GUEST - RESPOND Dynamic Communication with Public Safety Optimize response times to situations and incidents that require additional emergency response resources. Proactiv ly engage directly with public safety using radio n tworks to share situational and locati n intelligence updates b for their rrival n scene. Compil and deliver video footage to law nforcement teams for future incident prevention. Provide Critical Incident Insights Provide critical incident insights and eyes-on-the-scene with real-time video from your command center to staff in the field. Updates are communicated directly with relevant staff and teams on their devices of choice to ensure the safety of your teams while they respond to everyday incidents and emergency situations. Document Incidents for Future Prevention Save time with automatic population of incident data for efficient reporting and documentation. All relevant information and video captured is securely and seamlessly stored and documented and can be shared with security teams, sister facilities or public safety. Increase Workforce Efficiency Achieve a seamless flow of communication and information across teams with two-way radio communications. Whether security needs to respond to a theft, or a guest requires additional amenities - equipping your staff with the appropriate tools for an efficient response is critical. ALLY Streamline end-to-end incident and records management with customizable record fields and multimedia attachments, all accessible from web-enabled devices. CRITICAL CONNECT Easily enable and disable dynamic, seamless and secure temporary communication links between networks with interoperability between response teams and on-site staff, and even with local first responders. RESPOND RESPONSE OUTCOMES FEATURED TECHNOLOGY Whether it’s an everyday incident or an emergency situation, your response teams and facility personnel need to communicate with each other to coordinate a response in the most efficient way possible. Being ready and aware is critical to ensuring your team can quickly respond to whatever situations may arise. Your guests’ experience will be enhanced when your valued employees are equipped with the right tools for maintaining efficiency as well as a sense of security among your staff. Dynamic interoperability makes it easy to directly share data with public safety response team personnel in real-time, enhancing situational awareness. Incident management streamlines the logging of incident reports and makes it easy to associate multimedia with incident reports and inform future decision-making for the safety of your security teams, employees and guest safety. Enabling rapid response and documenting past incidents can be the key t preventing incidents from becoming tragedies and bringing unwanted publicity to your facility. DISRUPTIVE GUEST - RESPOND Dynamic Communication with Public Safety Optimize response times to situations and incidents that require additional emergency response resources. Proactively engage directly with public safety using radio networks to share situational and location intelligence updates before their arrival on scene. Compile and deliver video footage to law enforcement teams for future incident prevention. Provide Critical Incident Insights Provide critical incident insights and eyes-on-the-scene with real-time video from your command center to staff in the field. Updates are communicated directly with relevant staff and teams on their devices of choice to ensure the safety of your teams while they respond to everyday incidents and em rgency situations. Document Incidents for Future Prevention Save time with automatic population of incident data for efficient reporting and documentation. All relevant information and video captured is securely and seamlessly stored and documented and can be shared with security teams, sist r facili i s or public saf ty. Increase Workforce Efficiency Achieve a seamless flow of communication and information across teams with two-way radio communications. Whether security needs to respond to a theft, or a guest requires additional amenities - equipping your staff with the appropriate tools for an efficient response is critical. ALLY Streamline end-to-end incident and records management with customizable record fields and multimedia attachments, all accessible from web-enabled devices. CRITICAL CONNECT Easily enable and disable dynamic, seamless and secure temporary communication links betw en et orks with interoperability between r sponse teams and on-sit st ff, and even with l ca first responders. SITUATION CONTAINED AND MITIGATED Security confronts the individual to escort them off the premises. An incident report is then securely documented with all relevant information and a description of the disruptor is seamlessly shared with other nearby facilities.
13 | 800-292-1700 • WWW.TELEPATHCORP.COM SAFETY REIMAGINED WITH ORCHESTRATE FOCUS ON WHAT MATTERS THE MOST. AUTOMATE THE REST.
14 | 800-292-1700 • WWW.TELEPATHCORP.COM SAFETY REIMAGINED WITH ORCHESTRATE Time is precious. And managing the communications, video and software that comprise your security and operations technology ecosystem can be a time-consuming, challenging task. What if there was a way for you to focus on what matters most, and automate the rest? That’s why we created Orchestrate. It’s a simple, user-friendly and cloud-based interface tool that gives administrators the ability to configure and automate workflows that control their integrated security technology ecosystem. These intelligent, automated workflows also enhance efficiency as well as improve response times, effectiveness and overall personnel safety. It equips your security network operations teams with the capabilities they need to detect triggers across a number of installed devices and quickly take actions to reduce risk of breaches and downtime by automatically alerting the appropriate teams and executing the proper procedure. Orchestrate makes managing your day-today operations effortless by providing a self-service workflow management tool at your fingertips. KEY FEATURES Complex Workflows, Simplified. Our business workflow automation solution, Orchestrate, is designed for your unique ecosystem. It allows you to integrate individual processes, fully manage and optimize workflows, and deliver a consistent response every time. The number and complexity of workflows can scale to meet the needs of your operations. Because Orchestrate is a secure, cloud-based, cross-technology platform, users can access and build customized solutions from anywhere, at any time. AUTOMATION Let Intelligent Workflows Do the Work. Your organization is being continually challenged to do more with less — and to do it quickly, efficiently and costeffectively — all while protecting people’s safety. When you are able to immediately recognize and respond to threats and unexpected events, you are able to focus on the work at hand. Ensuring nothing is missed. From simple machineassisted decision-making to complex workgroup action and event management, Orchestrate empowers you to address the unique challenges of your operation, automatically. All so you can keep your focus on what matters most. SAFETY REIMAGINED WITH ORCHESTRATE WATCH NOW
15 | 800-292-1700 • WWW.TELEPATHCORP.COM A MANDATE TO AUTOMATE Take care of what matters the most. Automate the rest. Timelines, productivity and controlled costs are key to well-run, successful operations. Yet, 90 percent of the time1 that organizations allow to perform tasks is consumed by transfer time. Conventional workflows, which are typically handled manually on a one-by-one basis, take time to plot and assign. Even when assignments are automated, 45 percent of organizations say they address their automation strategies in an ad-hoc way. Additionally, cross-silo integration challenges and lack of continuity across systems and technology are hobbling organizations. Resources are challenged, too. Businesses report a 92 percent workforce gap in the skill sets needed to automate operations. Clearly, a solution with integrated automation capabilities that addresses operational efficiencies and breaks down the barriers of siloed automation to allow businesses to do more with less would be a game-changer. MAXIMIZING INCIDENT RESPONSE Leveraging Safety Reimagined to deliver a portfolio of outcomes, Orchestrate combines artificial intelligence with digital business logic to help organizations determine how they detect, analyze, communicate and respond to operational events. SOLUTION BRIEF ORCHESTRATE Leveraging Safety Reimagined to deliver a portfolio of outcomes, Orchestrate combines artificial intelligence with digital business logic to help organizations determine how they detect, analyze, communicate and respond to operational events. PAGE 3 Automatically monitoring remote areas, maximizing resources Securely harvesting operational data 24/7 How do we effectively monitor the widespread areas of our operations? How can we recognize events and accurately evaluate situations as they arise? How do we connect workgroups that need to collaborate? How do we quickly respond to issues before they escalate? Leveraging and evaluating real-time data Providing actionable alerts based on trigger type Setting up rolebased workflows Initiating triggerconditional logic Dispatching response teams Automatically logging of incident information DETECT ANALYZE COMMUNICATE RESPOND MAXIMIZING INCIDENT RESPONSE ORCHESTRATE HELPS BY... Timeliness, productivity and controlled costs are key to well-run, successful operations. Yet, 90 percent of the time1 that organizations allow to perform tasks is consumed by transfer time. Conventional workflows, which are typically handled manually on a one-by-one basis, take time to plot and assign. Even when assignments are automated, 45 percent of organizations2 say they address their automation strategies in an ad-hoc way. Additionally, cross-silo integration Take care of what matters the most. utomate the rest. A MANDATE TO AUTOMATE challenges and lack of continuity across systems and technology are hobbling organizations. Resources are challenged, too. Businesses report a 92 percent workforce gap3 in the skill sets needed to automate operations. Clearly, a solution with integrated automation capabilities that addresses operational efficiencies and breaks down the barriers of siloed automation to allow businesses to do more with less would be a game-changer. SAFETY REIMAGINED WITH ORCHESTRATE
16 | 800-292-1700 • WWW.TELEPATHCORP.COM Orchestrate is easy to configure and will start making a positive difference to your operations almost immediately. Triggers will quickly and directly alert necessary personnel with real-time visibility. Reusable, standardized workflows will improve efficiency and can scale to your organization's requirements. Increasing human ability and business agility. ORCHESTRATE BENEFITS Administrators can create rule-based, automated workflows between their technology sleeves to enhance efficiency as well as improve response times, effectiveness and overall safety. Self-service workflow creation. HOW ORCHESTRATE WORKS Define business logic with a simple to use, single-pane graphical interface Create automated workflows for machine-assisted decision-making Leverage analytics to trigger conditional logic, alerting and informing relevant teams EXPLORE CONFIGURE ACTIVATE Simple drag-and-drop design tool Access from anywhere, anytime Minimal training required Expedite detection & response Reusable, standardized workflows Cross-technology connections End-to-end automated workflows Streamlined processes Advanced video analytics triggers INTUITIVE INTEGRATED INTELLIGENT AUTOMATE TO SCALE ACCELERATE OPERATIONS EASY TO USE ORCHESTRATE BENEFITS Increasing human ability and business agility. Orchestrate is easy to configure and will start making a positive difference to your operations almost immediately. Triggers will quickly and directly alert necessary personnel with real-time visibility. Reusable, standardized workflows will improve efficiency and can scale to your organization’s requirements. HOW ORCHESTRATE WORKS Self-service orkflo creation. Administrators can create rule-based, automated workflows between their technology sleeves to enhance efficiency as well as improve response times, effectiveness, and overall safety. SAFETY REIMAGINED WITH ORCHESTRATE Administrators can create rule-based, automated workflows between their technology sleeves to enhance efficiency as well as improve response times, effectiveness and overall safety. Self-service workflow creation. HOW ORCHESTRATE WORKS EXPLORE Define business logic with a simple to use, single-pane graphical interface KFLOWS. TECHNOLOGY. ST EXPERIENCE ions, video and software that comprise your security ime-consuming, challenging task. What if there st, and automate the rest? That’s why we created d-based interface tool that gives administrators that control their integrated security technology ows also enhance efficiency as well as improve nnel safety. It equips your security network operations riggers across a number of installed devices and nd downtime by automatically alerting the appropriate estrate makes managing your day-to-day operations management tool at your fingertips. Administrators can create rule-based, automated workflows between their technology sleeves to enhance efficiency as well as improve response times, effectiveness and overall safety. Self-service workflow creation. HOW ORCHESTRATE WORKS EXPLORE Define business logic with a simple to use, single-pane graphical interface CONFIGURE Create automated workflows for machine-assisted decision-making hestrate, is designed for your unique ecosystem. It ly manage and optimize workflows, and deliver a d complexity of workflows can scale to meet the needs cure, cloud-based, cross-technology platform, users anywhere, at any time. to do more with less — and to do it quickly, efficiently e’s safety. When you are able to immediately recognize ou are able to focus on the work at hand. Ensuring decision-making to complex workgroup action and o address the unique challenges of your operation, what matters most. IMPROVE TRANSPARENCY INCREASE FOCUS OOST DUCTIVITY Work. our operation, automatically. ONS AUTOMATE WORKFLOWS. CONFIGURE YOUR TECHNOLOGY. ELEVATE TH GUEST EXPERIENCE Time is precious. And managing the communications, video and software that comprise your security and operations technology ecosystem can be a time-consuming, challenging task. What if there was a way for you to focus on what matters most, and automate the rest? That’s why w created Orchestrate. It’s a simple, user-friendly and cloud-based interface tool that gives administrators the ability to configure and automate workflows tha control their integrated security technology ecosystem. These intelligent, automated workflows also enhance efficiency as well as improve response times, effectiveness and overall personnel safety. It equips your security network operations teams with the capabilities they need to detect triggers across a number of installed devices and quickly take actions to reduce risk of breaches and downtime by automatically alerting the appropriate teams and executing the proper procedure. Orchestrate makes managing your day-to-day operations effortless by providing a self-service workflow management tool at your fingertips. Administrators can create rule-based, automated workflows between their technology sleeves to enhance efficiency as well as improve response times, effectiveness and overall safety. Self-service workflow creation. HOW ORCHESTRATE WORKS EXPLORE Define business logic with a simple to use, single-pane graphical interface CONFIGURE Create automated workflows for machine-assisted decision-making ACTIVATE Leverage analytics to trigger conditional logic, alerting and informing relevant teams Our busin ss workflow automation solution, Orchestrate, is designed for your unique ecosystem. It allows you to integrate individual processes, fully manage and optimize workflows, and deliver a c nsiste response every time. The number and complexity of workflows can scale to meet the needs of your operations. Because Orchestrate is a secure, cloud-based, cross-technology platform, users can acces and build customized solutions from anywhere, at any time. Your organization is being continually challenged to do more with less — and to do it quickly, efficiently and co t-effe tively — all while protecti g people’s safety. When you are able to immediately recognize and re pond to threats and unexpe ted events, you are able to focus on the work at hand. Ensuring nothing is missed. From simple machine-assisted decision-making to complex workgroup action and event management, Orchestra empowers you to address the unique challenges of your operation, automatically. All so you can keep your focus on what matters most. Expand reach AUTOMATE WORKFLOWS Minimize inefficiencies IDENTIFY BOTTLENECKS Track status at every stage IMPROVE TRANSPARENCY Focus on high value activities INCREASE FOCUS Reduce manual effort BOOST PRODUCTIVITY Complex Workflows, Simplified. KEY FEATURES Let Intelligent Workflows Do the Work. AUTOMATION Address the unique challenges of your operation, automatically. EMPOWER YOUR OPERATIONS SOLUTION BRIEF | SAFE HOPITALITY
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